don't have dial tone.
If you find
that your phone is dead or has no dial tone, look for symptoms like
cracks in the telephone, a broken or frayed cord or phone lights
that don't work. To diagnose a problem, check for one or more of
- Check all
telephones to ensure that the receivers are on the hook.
- If you have
a cordless phone, the battery may be low. Make sure the battery
- Unplug each
telephone device one at a time (a telephone device may be a telephone
set, cordless telephone, answering machine, fax machine, computer
modem or satellite receiver).
- After unplugging
the first device, wait a few minutes, and then check the next
telephone for dial tone. Continue to unplug and test the remaining
telephone devices one at a time.
- If all telephone
devices except one have been unplugged and you still have no dial
tone, unplug the last telephone. Then, plug in the first telephone
you removed and test it. If the problem clears, the last telephone
you unplugged is likely the cause of "no dial tone".
- If you have
discovered the faulty piece of equipment, replace it or have it
- If you are
unable to clear the trouble, call our repair service at 374-1238
(Delmar customers dial local 574-1238).
Did the troubleshooting
self-tests help clear your problem?
facilities used to deliver your service from the central telephone
office to the protector installed at your home or business are maintained
by F&B at no cost to you. Problems or troubles that are determined
not to be the fault of F&B Communications will be billed accordingly.
Customers who subscribe to LineGuard
maintenance plans will not be charged for repairs made by F&B
technicians in accordance with the LineGuard terms and conditions.
All other customers who contact F&B for repair will be assessed
a labor charge of $40, billed in one-hour increments. A $15 trip
charge applies to all calls. Materials are extra.