make long distance calls.
If you find
that you can make local calls, but have difficulty making a long
distance call, consider the following:
- Check to
be sure that you have not subscribed to one of the call restriction
features, such as Per Call One Plus Blocking or Bulk One Plus
- Your long
distance calls may be restricted by your designated long distance
carrier due to non-payment of an outstanding bill.
- If you just
had service installed, have you notified your long distance carrier?
If not, contact your carrier to establish service. New customers
who sign up for Lincolnway or INS long distance will be connected
- Check to
make sure that you or someone in your house hasn't placed a "toll
restriction" on your line.
- There may
be a problem with your long distance carrier. To verify your long
distance carrier, dial 1-700-555-4141 from the phone number you
want to check.
Did the troubleshooting
self-tests help clear your problem?
facilities used to deliver your service from the central telephone
office to the protector installed at your home or business are maintained
by F&B at no cost to you. Problems or troubles that are determined
not to be the fault of F&B Communications will be billed accordingly.
Customers who subscribe to LineGuard maintenance plans will not be charged for repairs made by F&B
technicians in accordance with the LineGuard terms and conditions.
All other customers who contact F&B for repair will be assessed
a labor charge of $40, billed in one-hour increments. A $15 trip
charge applies to all calls. Materials are extra.