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Troubleshooting

I think I have a faulty jack or plug.

If your phone is in good working order but you are still having trouble, you may have a faulty jack.

Self-Tests

  1. Unplug the phone from the broken jack.
  2. If the phone works in another jack, then the jack or the inside wiring is the problem.
  3. Replace the jack or repair the faulty inside wiring.
  4. If you are unable to clear the trouble, call our repair service at 374-1238 (Delmar customers dial local 574-1238).

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The transmission facilities used to deliver your service from the central telephone office to the protector installed at your home or business are maintained by F&B at no cost to you. Problems or troubles that are determined not to be the fault of F&B Communications will be billed accordingly. Customers who subscribe to a LineGuard maintenance plan will not be charged for repairs made by F&B technicians in accordance with the LineGuard terms and conditions. All other customers who contact F&B for repair will be assessed a labor charge of $70, billed in one-hour increments. Materials are extra.

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