Home ContactSite MapHome
Products & Services Customer Service New Customers About Us
 





Troubleshooting

I have problems with my inside wiring.

If you suspect that you have faulty inside wiring, which includes phone jacks, it is your responsibility to maintain and repair it. If you suspect a problem, you can:

Self-Tests

  1. Call F&B Communications to make repairs. Customers who subscribe to LineGuard maintenance plans will not be charged for repairs made by F&B technicians in accordance with the LineGuard terms and conditions.
  2. Hire someone else to do the work for you.
  3. Repair the problem yourself.

Did the troubleshooting self-tests help clear your problem?

Yes No

 

The transmission facilities used to deliver your service from the central telephone office to the protector installed at your home or business are maintained by F&B at no cost to you. Problems or troubles that are determined not to be the fault of F&B Communications will be billed accordingly. Customers who subscribe to LineGuard maintenance plans will not be charged for repairs made by F&B technicians in accordance with the LineGuard terms and conditions. All other customers who contact F&B for repair will be assessed a labor charge of $40, billed in one-hour increments. A $15 trip charge applies to all calls. Materials are extra.

HOME > CUSTOMER SERVICE > TROUBLESHOOTING

webmaster@fbc-tele.com
COPYRIGHT © F&B Communications. All rights reserved.
E-mail F&B