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Internet

Tech Support

iNetplus High-Speed Internet
Telephone
Call technical support at 1-888-832-4322

FBCom Technical Support is available Monday and Wednesday from 8 am to 6 pm, Tuesday, Thursday and Friday from 8 am to 5 pm and Saturday from 9 am to noon. After-hours telephone support is also available for Internet outages. Telephone support is available for connection and Internet software problems. There is no cost to call technical support.

BEFORE YOU CALL ... Please be sitting at your computer and have the following information ready when you call
- Your FBCom
.net username
- Brand, model and speed of your computer and modem
- Operating system (Win 7, Mac OS, etc.)
- Hard disk drive space and amount of memory (RAM)
- Any "error messages" you may have seen on your computer screen, and what your were doing when they appeared.

World Wide Web
Visit the support website at: http://fbcom.net/support/index.htm

Electronic Mail
Send an e-mail message to technical support at: support@fbcom.net
E-mail is answered on a regular basis by FBCom staff. E-mail support is best used for general questions or problems. For immediate assistance, please dial 1-888-TECHFBC for FBCom Techncial Support.

WildBlue
Telephone
Call technical support at 1-888-886-6850.

World Wide Web
Visit the support website at: http://admintool.fbcom-wb.net

Electronic Mail
Send an e-mail message to technical support at: support@fbcom-wb.net.

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